Refund policy
For your first GrantAtlas subscription, you may request a full refund within 7 days of the subscription starting. Email vwen@looplinesolutions.com with your account email and invoice identifier to request the refund.
Renewal payments and partial subscription months are not automatically refunded. Billing errors are reviewed separately; contact support if you believe a charge is incorrect. This policy does not limit your rights under applicable law.
Cancellation and billing questions
Manage cancellation through the billing portal in your workspace. The portal shows the effective cancellation date. Cancellation does not itself process a refund. For a billing error or refund question, contact support with your account email and invoice identifier.